Refund policy
🔁 Returns & Refunds Policy — Trendsetter Express
Returns & Refunds
Return Window
Customers have 7 days from the delivery date to request a return.
Return Shipping
- The customer is responsible for paying return shipping.
Exchanges
- Trendsetter Express does not offer exchanges — only refunds.
Refund Processing
- Once a returned item is received and inspected, refunds are processed within 5–7 business days to the original payment method.
Non-Returnable Items
The following items cannot be returned:
- Beauty products
- Bodysuits
- Face masks
- Intimates/Lingerie
- Jewelry
- Swimwear
- Personalized items
- Open Pack Wholesale Orders
- Sale items
- Gift cards
How to Return
-
Contact customersupport@trendsetterexpress.com with your order number and reason for return.
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We’ll provide a Return Authorization Number (RMA) and instructions for shipping the item back.