Shipping policy

At Trendsetter Express, we strive to get your orders to you quickly and efficiently. We use a network of multiple dropshipping locations to ensure timely delivery. Here's what you need to know about our shipping policy:

Shipping Rates

  • Standard Shipping from US locations (3-7 business days): FREE for Orders under 5lbs.
  • Standard Shipping from Overseas locations (7-10 business days): FREE for Orders under 5lbs.
  • Standard Shipping from US locations (3-7 business days): $9.99 for Orders over 5lbs.
  • Standard Shipping from Overseas locations (7-10 business days): $9.99 for Orders over 5lbs.
  • International Shipping Unavailable at this Time (additional fees may apply)

Delivery Estimates

  • Orders are processed and dispatched from our various dropshipping locations within 1-4 business days.
  • Delivery times are estimates and may vary due to circumstances outside our control.

Shipping Methods

  • We use a network of multiple dropshipping locations, which allows us to:
    - Ship orders from the location closest to you, reducing delivery times.
    - Offer a wider range of products without holding excess inventory.
  • We use USPS, UPS, FedEx, ePacket, and DHL Express for domestic and international shipping.
  • You will receive tracking information via email once your order has shipped.

Dropshipping Locations

  • We have partnered with suppliers in various locations, including the USA, China, Europe.
  • Orders will be shipped from the location that offers the fastest delivery time to your area.

Free Shipping

  • Free economy shipping on all orders under 5lbs. (continental United States only).

Return Policy

  • Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
  • To start a return, contact us at customersupport@trendsetterexpress.com. If your return is accepted, we’ll send you a return merchandise authorization (RMA) number and instructions on how and where to send your package.
  • Refunds will be processed once we receive and inspect the returned items.

International Shipping

  • We currently ONLY ship to the United States.
  • In the event that we expand and International orders take place in the future, they may incur additional fees, including customs and import duties.

Handling Time

  • Orders are processed and dispatched from our dropshipping locations within 1-4 business days.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.

TRENDSETTER EXPRESS
9120 North Tarrant Pkwy
Suite 120 PMB 6003
North Richland Hills, Texas 76182
United States

Customer service contact:
Website: www.trendsetterexpress.com
Email:     customersupport@trendsetterexpress.com
Phone:   (682) 325-1492

By shopping with us, you agree to our shipping policy. We reserve the right to update or modify this policy at any time.